business

The Cost of Doing Business

/ The Black Hat Baker / Leave a comment

Good evening, friends and neighbors.

I am going to be 34 in July. I have been baking for about nine years after being a Nurse’s Aide, an EMT, and various positions at a Boy Scout summer camp (Health Officer, Trading Post Clerk, and counselor for seven merit badges.)

I also used to be very overweight. I lost 110 lbs about 6 years ago, and I have more or less maintained it (I gained back 15 over the last year. Depression is a hell of a drug.)

The folks I work with are about my age. This post is about us- the folks that make the pastries you love, and what this industry does to you. If you’re a student, take this as a warning. Start an exercise regimen now, invest in some good shoes, and eat your veggies.

Photo by Michael Browning on Unsplash
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4 Reasons Why EVERY Industry Should Be Hiring Kitchen People

/ The Black Hat Baker / Leave a comment

Good evening, friends and neighbors.

Honestly, so much of this week as felt like people trying to find the slowest possible way to rip off a Band-Aid.

As I write this, work at the bakery is slowly becoming more dire. Our staff AND wholesale contracts are dwindling, and it won’t be long before I receive a call that- arguably- should have been weeks ago. A call saying I should stay home for the time being, and perhaps find other work.

I wouldn’t be alone, to be sure. An enormous chunk of the current record unemployment claims are culinary and service staff, trying to figure out where to go next.

Fortunately, whether we all realize it or not, our experience in the kitchen has drilled an assortment of hard and soft skills into our minds- and those who used to look down on “burger flippers” would be wise to hire us while they can.

Get yourself an employee that can do both
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Bailing Out- Reasons for High Kitchen Turnover that AREN’T a Bigger Paycheck

/ The Black Hat Baker / Leave a comment

Good evening, friends and neighbors.

I have long since accepted that the only folks who can really appreciate the difference between kitchen work and other careers (or even other service industry careers) is people who have worked them.

There are a number of factors at work in a professional kitchen setting that “traditional” career advice simply does not apply easily to.

Advice like:

  • “If this job isn’t working out, why don’t you just quit?”
  • “Why can’t you move to another part of the kitchen?”
  • “[Staffing problem] isn’t your concern- don’t worry about it.”

In addition, the rate of turnover in service industry jobs is historically higher. Whereas an ordinary white-collar position can expect a shelf-life of about two years on a given employee, kitchens regularly see a given position get filled again after anywhere between 6 and 18 months.

Depending on your goals in the industry, a series of short stints can either be seen as expected or career suicide- no one wants to hire someone with an admitted track-record of being a short-timer. In the kitchen, a series of two-year stints is nearly “Unicorn” level of rare and desirable.

This being said, if someone quits a position in the kitchen, they aren’t doing it randomly. ESPECIALLY if only after a few months.

Animated reaction Gif of an octopus scuttling across the sea floor going "nope nope nope"
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The Portland Experience

/ The Black Hat Baker / Leave a comment

Good evening, friends and neighbors.

My day off yesterday started early- I finally found myself a therapist, and the sessions have been really productive so far. There’s a lot to be said for starting the morning by immediately doing something good for yourself.

I got to crash out at a cafe for a little bit, get some more words down on the Mentorship book, and saw some old friends.

The author's ipad and folding keyboard next to a seemingly empty coffee cup.

With most of the business of the day done, I decided I wanted to treat myself to dinner, and a walk in the rain. Come along with me.

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Things Fall Apart- What to Do When Your Student Quits

/ The Black Hat Baker / Leave a comment

Good evening, friends and neighbors.

Jay was a troubled kid. He was eager to please and seemed interested in the work. That’s what got my boss to hire him on to be my new assistant. He’d been a food runner and dishwasher since his teens, but never really had a cooking position. As far as baking went, “Well, sometimes I used to help my folks.”

He’d had some trouble with the law, and his living situation was not the best, but he didn’t like bringing that up at work. Jay was there to work, to learn, and to get the job done. I took him on, taught him as much as I could, and gave him all the support possible.

Within a month, I was looking for another assistant.

It just doesn’t always work out.

Photo by David McEachan from Pexels
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