Towards the end of my days in the winery, it gets to a point where I realize I’m taking up space more than helping out. The other two members of my team are there- one usually plugging away at whatever events are going out soon, and one getting their station ready to handle restaurant business for the night and getting up to speed- events, reservations for the night, VIPs and the like they’ll need to see coming.

A sign of good training and good people is when they leap into work on their own without the need for supervision- and the sign of a good manager is when they know their job is done for the time being. A leader’s job is to train, support, and provide for their team so that they can do their jobs well. That means providing materials, guidance, information, time, manpower, whatever is required. I believe the first and last question a leader of any group needs to ask is “How can I help you succeed?” Frequently, in my case, the answer to that question becomes “Go do something else and step aside. We’ve got it from here, we’ll call if there’s an issue.”